:root{--ink:#0d2033;--ink2:#17334e;--gold:#b8862e;--gold2:#d6ad60;--paper:#f5f7fa;--white:#fff;--line:#dfe5eb;--muted:#66788a;--danger:#9d2d2d;--success:#1f7557;font:16px/1.45 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--paper)}
[hidden]{display:none!important}
*{box-sizing:border-box}
body{margin:0;min-height:100vh;background:var(--paper)}
button,input,select,textarea{font:inherit}
button{min-height:42px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink);padding:.58rem .9rem;cursor:pointer;font-weight:650}
button:hover{border-color:var(--gold);box-shadow:0 2px 8px #0d203312}
button:disabled{opacity:.55;cursor:wait}
.primary{background:var(--ink);color:#fff;border-color:var(--ink)}
.danger{color:var(--danger)}
label{display:grid;gap:.35rem;color:var(--ink2);font-weight:650}
input,select,textarea{width:100%;border:1px solid #cbd5df;border-radius:9px;padding:.72rem .78rem;background:#fff;color:var(--ink);min-height:44px}
textarea{min-height:110px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:3px solid #d6ad6044;border-color:var(--gold)}
.loginShell{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(135deg,#081827,#17334e)}
.loginCard{width:min(430px,100%);display:grid;gap:17px;background:#fff;border-radius:18px;padding:36px;box-shadow:0 22px 60px #0006}
.loginCard h1{margin:0;font:700 2rem/1.1 Georgia,serif}
.loginCard p{margin:0;color:var(--muted)}
.mark{width:82px;height:50px;display:grid;place-items:center;flex:0 0 auto}
.mark img{width:100%;height:100%;display:block;object-fit:contain}
.loginCard>.mark{width:min(280px,100%);height:165px;margin:-12px auto -12px}
.eyebrow{font-size:.78rem;letter-spacing:.16em;font-weight:800;color:var(--gold)!important}
.error{color:var(--danger)!important;min-height:1.4em}
#app{min-height:100vh;padding-left:250px}
aside{position:fixed;inset:0 auto 0 0;width:250px;background:var(--ink);color:#fff;padding:24px 17px;display:flex;flex-direction:column;z-index:20}
.brand{display:flex;gap:12px;align-items:center;padding:0 8px 24px}
.brand strong,.brand span{display:block}
.brand strong{font:700 1.35rem Georgia,serif}
.brand span{font-size:.78rem;letter-spacing:.12em;color:#b9c8d6;text-transform:uppercase}
nav{display:grid;gap:5px}
nav button{width:100%;text-align:left;background:transparent;color:#dbe5ed;border-color:transparent}
nav button.selected{background:#fff;color:var(--ink);border-color:#fff}
nav button:hover{background:#ffffff12;border-color:#ffffff22}
.privacy{margin-top:auto;display:grid;gap:2px;padding:14px;border:1px solid #ffffff22;border-radius:10px;color:#dbe5ed}
.privacy span{font-size:.8rem;color:#9fb2c3}
.topbar{height:72px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:flex-end;gap:16px;padding:0 28px;position:sticky;top:0;z-index:10}
.topbar>div{display:grid;text-align:right}
.topbar span{font-size:.78rem;color:var(--muted)}
.iconButton{display:none}
.topbar #logout{min-height:36px;padding:.35rem .75rem}
main{padding:28px;max-width:1500px;margin:auto}
.pageHeader{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:24px}
.pageHeader h1{font:700 clamp(1.8rem,3vw,2.7rem)/1.05 Georgia,serif;margin:.2rem 0 .35rem}
.pageHeader p{margin:0;color:var(--muted)}
.actions,.rowActions{display:flex;flex-wrap:wrap;gap:8px}
.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:0 0 24px}
.stats article{background:#fff;border:1px solid var(--line);border-radius:13px;padding:20px;border-top:3px solid var(--gold2)}
.stats b,.stats span{display:block}
.stats b{font:700 clamp(1rem,2vw,1.8rem) Georgia,serif;overflow-wrap:anywhere;white-space:pre-line}
.stats span{font-size:.88rem;color:var(--muted);margin-top:4px}
.panel,.detail{background:#fff;border:1px solid var(--line);border-radius:13px;padding:20px;margin-bottom:18px;box-shadow:0 6px 22px #0d203307}
.panel h2,.detail h2{font:700 1.25rem Georgia,serif;margin:0 0 14px}
.toolbar{display:grid;grid-template-columns:1fr 180px 180px;gap:12px;margin-bottom:16px}
.tableWrap{overflow:auto;border:1px solid var(--line);border-radius:10px}
table{width:100%;border-collapse:collapse;min-width:760px}
th,td{text-align:left;padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:top}
th{font-size:.78rem;letter-spacing:.06em;text-transform:uppercase;background:#f7f9fb;color:#52677a}
td button.link{border:0;padding:0;min-height:auto;background:none;color:#174c79;text-decoration:underline}
.badge{display:inline-flex;border-radius:999px;padding:.24rem .55rem;background:#e8eef4;font-size:.78rem;font-weight:750}
.badge.good{background:#e4f4ed;color:#176044}
.badge.warn{background:#fbefd9;color:#7b5414}
.detailGrid{display:grid;grid-template-columns:1.1fr .9fr;gap:18px}
.detailGrid>*{min-width:0}
.timeline{display:grid;gap:10px}
.timeline article{border-left:3px solid var(--gold2);padding:4px 0 4px 14px}
.timeline p{white-space:pre-wrap;margin:.35rem 0}
.timeline small{color:var(--muted)}
.chatMessages{height:min(430px,55vh);overflow:auto;display:flex;flex-direction:column;gap:10px;padding:12px;background:#f4f7fa;border:1px solid var(--line);border-radius:11px}
.chatBubble{max-width:82%;padding:10px 13px;border-radius:13px;background:#fff;border:1px solid var(--line);align-self:flex-start}
.chatBubble.mine{align-self:flex-end;background:var(--ink);color:#fff;border-color:var(--ink)}
.chatBubble.urgent{border:2px solid #c84b3f}
.chatBubble b,.chatBubble small{display:block;font-size:.76rem}
.chatBubble small{opacity:.7}
.chatBubble p{white-space:pre-wrap;margin:.25rem 0}
.chatMeta{display:flex;align-items:center;justify-content:space-between;gap:8px}
.urgentBadge{background:#c84b3f;color:#fff;border-radius:999px;padding:.15rem .45rem;font-size:.7rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em}
.chatComposer{display:grid;grid-template-columns:130px 1fr auto;gap:9px;margin-top:10px;align-items:end}
.chatComposer textarea{min-height:70px}
.cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.card{border:1px solid var(--line);border-radius:10px;padding:14px}
.card h3{margin:0 0 6px;font-size:1rem}
.card p{margin:.25rem 0;color:var(--muted)}
dialog{border:0;border-radius:14px;width:min(720px,calc(100% - 28px));max-height:90vh;padding:0;box-shadow:0 20px 70px #0006}
dialog::backdrop{background:#071522aa}
#dialogForm{padding:24px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;overflow:auto;max-height:90vh}
#dialogForm h2,#dialogForm .wide,#dialogForm .formActions,#dialogForm .error{grid-column:1/-1}
#dialogForm h2{font:700 1.5rem Georgia,serif;margin:0}
#dialogForm label small{font-size:.78rem;font-weight:400;color:var(--muted)}
.addressSuggestions{display:grid;gap:3px;max-height:180px;overflow:auto}
.addressChoice{width:100%;text-align:left;border:1px solid #d8e0e8;background:#f7fafc;color:var(--ink);padding:7px 9px;font-size:.82rem;border-radius:6px}
.addressChoice:hover,.addressChoice:focus{background:#e8f1f8}
.requestNotice{padding:10px 12px;border-left:4px solid #b9894f;background:#fff7eb;border-radius:6px;color:var(--ink)}
#dialogForm input[type=checkbox]{width:20px;min-height:20px;justify-self:start}
.formActions{display:flex;justify-content:flex-end;gap:8px;padding-top:8px}
.signatureCanvas{width:100%;height:150px;border:1px dashed #8595a4;border-radius:9px;touch-action:none;background:#fff}
#toast{position:fixed;right:20px;bottom:20px;background:var(--ink);color:#fff;padding:13px 18px;border-radius:10px;box-shadow:0 8px 30px #0004;z-index:50}
#toast.error{background:var(--danger)}
.empty{padding:28px;text-align:center;color:var(--muted)}
@media(max-width:980px){.stats{grid-template-columns:repeat(2,1fr)}
.detailGrid{grid-template-columns:1fr}
.toolbar{grid-template-columns:1fr 1fr}
.toolbar .search{grid-column:1/-1}
}
@media(max-width:760px){#app{padding-left:0}
.chatComposer{grid-template-columns:1fr}
aside{transform:translateX(-105%);transition:.2s}
body.menuOpen aside{transform:none}
.iconButton{display:block;margin-right:auto}
.topbar{padding:0 14px}
main{padding:18px}
.pageHeader{display:grid}
.stats,.cards{grid-template-columns:1fr}
.toolbar{grid-template-columns:1fr}
#dialogForm{grid-template-columns:1fr}
#dialogForm>*{grid-column:1}
.loginCard{padding:26px}
}